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Popular Questions
Account Questions
WHERE CAN I SEE YOUR PRIVACY POLICY?
You can see our Privacy Policy HERE.
CAN I CHANGE MY PASSWORD?
Once you have created an Account you will be able to view your recent orders, manage your shipping and billing addresses and edit your password and account details.
CAN I SEE MY ORDER HISTORY?
Once you have created an Account you will be able to view your recent orders, manage your shipping and billing addresses and edit your password and account details.
CAN I CHANGE MY INVOICE ADDRESS?
Once you have created an Account you will be able to view your recent orders, manage your shipping and billing addresses and edit your password and account details.
CAN I CHANGE MY DELIVERY ADDRESS?
Once you have created an Account you will be able to view your recent orders, manage your shipping and billing addresses and edit your password and account details.
General Questions
WHERE CAN I SEE YOUR TERM AND CONDITIONS?
You will find our Terms and Conditions HERE
WHERE CAN I SEE YOUR COOKIES POLICY?
You can see our Cookies Policy HERE.
WHERE CAN I SEE YOUR RETURNS POLICY?
You can see our returns and Refunds policy HERE.
Pre-sales Questions
ARE PELI CASES WATERPROOF?
Every Peli case is waterproof to some extent, and most are IP67 rated, meaning thanks to the o-ring seal they will remain watertight under 1 metre of water. They’re also dustproof and crushproof, offering the ultimate protection.
HOW TOUGH ARE PELI CASES?
Peli are renowned for creating the world’s toughest cases. These virtually indestructible cases are trusted by the military, emergency services and many other industries from all over the world. Not only are they the very best of rugged cases available on the market, they’re also the best waterproof, dustproof and shockproof cases too – protecting vital gear and equipment against the elements.
WHAT IS THE PELI LIFETIME GUARANTEE?
The Peli protective case range all come with a Lifetime Guarantee. You break it, Peli replace it. Forever. No other plastic carrying case brand in the market have managed to match this promise, simply because there are no other cases as tough as a Peli Case.
